CallidusCloud Sales Performance Manager and Sales Coaching solution

Sales Coaching – Sales Performance Manager

Identify the successful selling behaviors of your top performers, and coach them to the rest of the team to lift overall quota attainment throughout your organization.

Tailor performance programs for each sales rep based on past performance.

With CallidusCloud SPM:

  • Turn B players into A players
  • Understand how front line sales is doing against key performance indicators
  • Increase team performance by automating sales management processes
  • Win in the field with mobile coaching

Dashboard Reporting

View behavior metrics and hard numbers all in one place to get an accurate view of each sales rep’s performance in real time.

See your sales reps' selling behaviors through data and science in a comprehensive dashboard.

  • Use role-based dashboards to uncover sales performance indicators (SPIs) and take timely corrective action to fix emerging issues
  • Compare new opportunities, proposals, quotes generated and more versus goal
  • Generate real numbers so you can take corrective action specific to each sales rep

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Plans and Objectives

Tailor performance programs for each sales rep based on past performance. Assign training and assignments for corrective action, and use workflow tools to manage progress and performance improvements.

Tailor performance programs for each sales rep based on past performance.

  • Define assignments that are exacting and prescriptive
  • Assign developmental tasks to improve skills and knowledge
  • Evaluate coaching effectiveness and create accountability
  • Set relevant objectives based on previous activity
  • Modify objectives and track compliance with a self-service platform

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Real-Time Sales Rep Assessments

Document your observations of each sales rep in the field, and use tools and processes to transform ad hoc coaching conversations into performance-improving development plans.

Document your observations of each sales rep in the field

  • Identify causes of gaps in selling skills
  • Instantly document real-world performance for accurate assessment of “soft skills”
  • Coach corrective action at the moment of discovery for maximum impact
  • Turn ad hoc conversations into development plans

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Progress Monitoring

Standardize the process of assessing performance based on assigned objectives. Understand the selling behaviors that have the most impact on each rep’s sales performance.

Understand the selling behaviors that have the most impact on each rep’s sales performance.

  • Deliver accurate assessments based on assigned objectives
  • Understand the selling behaviors that most directly impact sales performance
  • Monitor improvement over time as each rep works against individual targets
  • Give your sales managers a structured approach to increasing their team’s performance

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Behavior Profiling

Uncover the most impactful behaviors on sales performance, and coach those behaviors to each sales rep.

Uncover the most impactful behaviors on sales performance.

  • Unlock the behaviors and KPIs that have the most impact on sales performance
  • Identify the behaviors, actions and techniques to coach into the rest of the team
  • Build a library of best practices, skills and sales performance indicators (SPIs)
  • Correlate performance with key behaviors including sales methodology, skills, competencies and training

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