With CallidusCloud SPM:
- Turn B players into A players
- Understand how front line sales is doing against key performance indicators
- Increase team performance by automating sales management processes
- Win in the field with mobile coaching
View behavior metrics and hard numbers all in one place to get an accurate view of each sales rep’s performance in real time.
- Use role-based dashboards to uncover sales performance indicators (SPIs) and take timely corrective action to fix emerging issues
- Compare new opportunities, proposals, quotes generated and more versus goal
- Generate real numbers so you can take corrective action specific to each sales rep
Plans and Objectives
Tailor performance programs for each sales rep based on past performance. Assign training and assignments for corrective action, and use workflow tools to manage progress and performance improvements.
- Define assignments that are exacting and prescriptive
- Assign developmental tasks to improve skills and knowledge
- Evaluate coaching effectiveness and create accountability
- Set relevant objectives based on previous activity
- Modify objectives and track compliance with a self-service platform
Real-Time Sales Rep Assessments
Document your observations of each sales rep in the field, and use tools and processes to transform ad hoc coaching conversations into performance-improving development plans.
- Identify causes of gaps in selling skills
- Instantly document real-world performance for accurate assessment of “soft skills”
- Coach corrective action at the moment of discovery for maximum impact
- Turn ad hoc conversations into development plans
Standardize the process of assessing performance based on assigned objectives. Understand the selling behaviors that have the most impact on each rep’s sales performance.
- Deliver accurate assessments based on assigned objectives
- Understand the selling behaviors that most directly impact sales performance
- Monitor improvement over time as each rep works against individual targets
- Give your sales managers a structured approach to increasing their team’s performance
Uncover the most impactful behaviors on sales performance, and coach those behaviors to each sales rep.
- Unlock the behaviors and KPIs that have the most impact on sales performance
- Identify the behaviors, actions and techniques to coach into the rest of the team
- Build a library of best practices, skills and sales performance indicators (SPIs)
- Correlate performance with key behaviors including sales methodology, skills, competencies and training